Better Together Builders

I recently hired Better Together Builders for a complete backyard makeover, and I’m thrilled with the results. They removed our old wood patio cover and built a new aluminum one with lights and a fan. They also installed beautiful new pavers and fresh artificial turf, completely transforming the space. The crew was professional, detail-oriented, and kept everything clean throughout the project. Communication was clear, and they made sure I was happy every step of the way. My backyard now looks amazing, and I highly recommend them for anyone looking to upgrade their outdoor space.

We recently completed a large renovation with Better Together Builders, and our experience was a mix of positives and challenges. There were definite strengths, but also areas where things could have gone more smoothly. Our main reason for choosing BTB was to add a front path. We repeated this priority throughout planning, yet it was continually downplayed. We were told it would be handled later, but once the project was finished, the path was never built. Now we’re left with a disorganized front yard and no path, the feature that started this project. A standout was Sam, who stepped in midway to manage the project. She was attentive, action-oriented, and genuinely helpful. Her involvement improved things noticeably, and we believe if she had been there from the start, the project would have ended on a stronger note. The quality of the work itself feels solid. Structurally, we feel safe and confident. Our foreman Ronan was fantastic, providing reassurance throughout. The team was diligent in addressing underlying issues with long-term fixes rather than quick patches. They stand by their work and have returned to address issues, giving us confidence the results will last. If you want a straightforward remodel without complex design, they’re a great fit. That said, their approach seemed less suited to projects with unique or custom design elements. My wife and I are artists and were hoping to build a more whimsical character house. It didn’t become apparent until later in the project that decorative or outside-the-box features were not really their specialty, and that limited the final outcome in some areas. One area we struggled with was the lack of a clear, shared vision. We did not receive 3D renderings for key spaces like the bathroom and the front of the house, which led to misunderstandings, such as the tub ending up in the wrong place and a too-tight toilet placement. We had seen examples of their 3D work online, so we were hoping for the same level of support, but despite asking several times, it did not materialize for our project. As such, design communication wound up being a challenge. There was no real design work outside of the construction plans, so we never had a formal plan to guide the aesthetic details. I created a quick sketch of what the front of the house should look like, but it was not further developed by BTB into anything formal or detailed. We were repeatedly told “that choice comes later” when it came to several materials and details, which was then later forgotten. For example, we asked for simple decorative beams around the windows and walls. This request was treated as unusual, followed by an inflated quote that felt like they were signaling they were done with our project. We ended up installing them ourselves. Cleanup was another problem: cement spills, bubbling paint, staining, and sharp debris left in the yard delayed making it safe for our kids. We can’t help but wonder if by making creative choices, we lost their social media appeal and, along with it, some of their interest in our project. A few tips for future clients: -Know what you want before meeting with their designers and state your nonnegotiables clearly. -Notify your homeowner’s insurance early as special coverage may be needed. -Be aware that once your home is in open construction, financial changes like refinancing / new loans can be difficult to pursue. -Do not plaster skim coat walls if you have kids, as they chip easily. One suggestion to BTB is to include a thorough final cleaning in the project. Wrapping this into the cost and delivering a pristine, move-in-ready home would make the end result feel much more special and reflective of the investment. In summary, if you have a clear plan aligned with their usual style, you will likely be pleased. But if your vision leans creative or highly customized, you might encounter some frustrations along the way.

Choosing Better Together Builders was a fabulous decision. The end result was a 'dream kitchen' for us! What Better Together provided in addition to flawless workmanship, was a sense of calm and confidence in what could have been a very stressful time. Every question, every concern was met with an honest answer & a thoughtful solution. They would present various options and go over in great detail the potential pros and cons of each. They were always there even when they weren't on-site. Just a call or group-text away. Really a terrific team of workers who were always on time, very friendly, and consistently working toward delivering exactly what you have in mind. As much as I'm glad the job is done, I'll miss having the guys and gals around. They truly did go above and beyond our expectations.